Privacy Policy – Officio

Officio UK Limited (“We”/”Us”) is fully committed to respecting your privacy and to protecting any information you provide to it. We treat both privacy and security as a priority and make every effort to ensure that all the information provided by you is protected. This Policy respects and protects the privacy of all visitors to this Website (“our Site”). This Policy explains how we collect information from you and how this information is then used. We hope that this will remove any concerns you may have about supplying information to us and make visiting the site a useful, productive and safe experience. Please read this Privacy Policy carefully and revisit this page from time to time to review any changes that may have been made.

Data Protection

We are registered in accordance with Data Protection legislation and will hold and use your personal data strictly in accordance with such legislation.

For the purpose of the Data Protection Act 2018 (“the Act”), the Data Controller is Officio UK Limited of Pacific House, Relay Point, Tamworth, B77 5PA

Our nominated representative for the purpose of the Act is Liz Yorke

Fair Processing Notices

Officio treat your data with respect, and take your privacy seriously. All of our fair processing notices can be viewed on the below links, but if you require further information, please contact us on

Data Collection

When you register on our site you will need to provide your name, telephone number, e-mail address, mailing address and contact information. When registered on the site, you will also have the option of submitting additional information to us. This allows us to have a better understanding of your needs and to tailor our service and communications to your individual requirements.

We may also collect and process the following data:

  • if you contact us, we may keep a record of that correspondence;
  • details of transactions you carry out through our Site and of the fulfillment of any information or service based requests.
  • details of your visits to our site including, but not limited to, traffic data, location data, web blogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
  • IP Address / MAC address when using the website

We need your name and details in order to answer your enquiry and we process this data with your consent. We will hold your personal data that we have collected to answer your enquiry for up to 3 years after answering you in case you have additional enquiries.

We need your IP address / MAC address for security reasons, this is a legitimate activity for a business we hold this data for up to 3 years.

We use your email address to send you our property details when you consent for us to do so. You have the right to unsubscribe to marketing at any time. If you choose to unsubscribe we will keep your name and email address on a suppression list so we don’t email you again by accident. We hold this data for 5 years. Keeping a suppression list is a legitimate activity for a business.

Monitoring of Telephone Calls and E-Mails

All Telephone calls (both inbound and outbound) and e-mail correspondence are recorded for training and monitoring purposes. Telephone call recordings are kept for 3 months and then deleted. By using such communication methods you are consenting to such activities taking place.


Officio may, from time to time, contact you on behalf of external business partners about a particular offering relevant to your interaction with our service(s). In such cases, your personal information (e-mail name, address, and telephone number) is not transferred to the third party.

We may disclose your personal information to any member of our Group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in Section 736 of the UK Companies Act 1985.

We may disclose information provided by you to third parties for the purpose of completing any transaction, to process any associated administration, for general statistical purposes and for obtaining any relevant professional advice.

We may also disclose your personal information to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our terms of use, or to protect our rights, property, or safety or those of our customers, or others. This includes exchanging information with other companies in organisations for the purposes of fraud protection and credit risk reduction.

Use of Information Collected

Data collected from visitors to our site seeking workspace accommodation is provided to parties providing such workspace accommodation in the geographical area specified by the visitor. Visitors to our site seeking workspace accommodation may be contacted directly by representatives of parties providing such workspace accommodation with information relevant to such visitor(s) search. Information may also be used to contact users for the purpose of research or customer service functions. Users may be deleted from e-mails lists at their request.

Our services may be co-branded and offered in conjunction with another company. If you register for or use such services, both we and the other company may receive information collected in conjunction with the co-branded services.

You may choose not to receive marketing material from us. You may also stop the delivery of future promotional e-mail following the specific instructions in the e-mail you receive. The instructions explain how to stop receiving such e-mails.

Where We Store Your Personal Data

The data that we collect from you may be transferred to and stored at a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the fulfilment of your order, the processing of your payment details or the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by at any time by contacting us by e-mail.

Our site may, from time to time, contain links to and from the websites of our networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

If you wish to opt out of receiving future mailings from us generally are requested to contact us by e-mail on .

Access to Information

The Data Protection Act 2018 gives you the right to access information held about you. You have the ability to view, edit or delete your personal information by e-mailing Us on .

Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on this page and where appropriate, notified to you by e-mail.

Cookies and IP Addresses

Our website uses cookies. A cookie is a piece of information that is placed on your computer which enables our site to remember information about a choice you make when you visit our site.

You are always at liberty to check your cookie files on your computer and delete any you do not want. Furthermore, you can generally set your computer to block cookies. However, if you select this setting, you may be unable to access certain parts of our site. Please note that our advertisers, partners and affiliates may also use cookies, over which we have no control.

We may collect information about your computer, including, where available, Your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users browsing actions and patterns and does not identify any individuals.

We may use your information for remarketing purposes. This is a way for us to connect with you, based upon your past interactions with the Officio website. Third-party marketing vendors, such as Google, may be hired by Officio to perform remarketing services. As a result, third-party vendors, such as Google, may show Officio advertisements on sites on the internet that you access. Third-party vendors, such as Google, use cookies to serve ads based on a user’s prior visits to Officio’s website.

Any information collected is used only for remarketing purposes and will not be used by for any other purpose, unless explicitly stated.

Information Security

We have a committed Security Policy. We will retain copies of the information provided when you register on our Site. We implement a number of sophisticated security measures to ensure the safety of any personal information provided. The information is contained on a secure server, which is accessible only by a limited number of employees who have authorised access rights to such information.

Reporting Misuse

We welcome Your comments regarding this Privacy Policy. If You believe that We have not adhered to this Policy, please contact the Operations Director, Liz Yorke:

Pacific House
Relay Point
B77 5PS

You also have the right to lodge a complaint about our processing with the UKs Information Commissioners Office,

General Terms & Conditions

This Site is owned and operated by Officio UK Limited (“We/Us”), Pacific House, Relay Point, Tamworth, B77 5PA, Company Number 4318543, whose registered office is situated at Pacific House, Relay Point, Tamworth, B77 5PA.

We are a limited company.

This Site offers You the opportunity to locate flexible workspace tailored to Your precise requirements online.

This page (together with the documents referred to on it) tells You the Terms of Use on which You make use of our Website (“our Site”), whether as a guest or a registered user. Please read these Terms of Use carefully before You start to use the Site.

By accessing the Officio website at, You will be deemed fully to accept the Terms of Use set out below irrespective of whether You subsequently register as a user. If You do not agree to be bound by these Terms of Use You should not use the Site. We may limit the access available to You without registration and reserve our right to restrict, suspend or terminate Your use of this Website or any of our services at any time if We believe, in our absolute discretion, that You have breached these Terms of Use.

These Terms of Use relate solely to the use of the Site. A copy of our General Terms and Conditions of Trading relating to accommodation providers are available on request from the office address shown above.

We are a sales and marketing company, not a commercial agent nor a surveyor, chartered or otherwise. We act to satisfy individuals/companies looking for office space by introducing them to providers or commercial agents who have office space in the location required. We are not a party to the contract for the supply of office space between the relevant office provider/agent and client.

Use of the Site

Access to our Site is permitted on a temporary basis and We reserve the right to withdraw or amend the service We provide on our Site without notice (see below). We will not be liable if for any reason our Site is unavailable at any time or for any period.

If You choose, or You are provided with, a user identification code, password or any other piece of information as part of our security procedures, You must treat such information as confidential and You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by You or allocated by us, at any time, if in our opinion You have failed to comply with any of the provisions of these Terms of Use.

You agree that You will only use our Site in a way which is consistent with our Terms of Use and which complies with applicable laws and regulations. In particular, You agree that You will not use our Site to upload or send any material which contains software viruses or other codes, files or programmes designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment or in any other manner which would interfere with or disrupt our Site.

You acknowledge that our Site and any information that You obtain from our Site are provided for Your personal use in connection with the location of suitable office accommodation only and may not be used for any purposes of commercial reward or distributed commercially without our written permission.

You are responsible for making all arrangements necessary for You to have access to our Site. You are also responsible for ensuring that all persons who access our Site through Your internet connection are aware of these Terms and that they comply with them.

All information on the Site is offered in good faith and has, as far as is reasonably possible, been checked by Us. While every effort has been made to ensure the accuracy of this information, inevitably it cannot and does not purport to offer comprehensive information, advice or product or property description, which by the nature of the media is necessarily limited in scope. It is Your responsibility to ensure that Your requirements match any description of any property You wish to pursue. All enquiries shall be treated as such and no description or contract based on that enquiry shall be binding until all formal steps leading to acceptance have been completed. You are advised to seek independent advice before entering into any formal contract.

Commentary and any other materials which may be posted on our Site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Site, or by anyone who may be informed of any of its contents.

We will use all reasonable endeavours to ensure that this Site is fully operational at all times. However, We cannot guarantee that the Site will be fault free. In particular, access to this Website may be interrupted or restricted or the Site may be closed indefinitely to allow for emergency or routine repairs or maintenance or updating to be carried out or the introduction of new facilities or services. Any of the material on our Site may be out of date at any given time and We are under no obligation to update such material.

Copyright, Intellectual Property Rights, Downloading and Copying

We are the owner or the licensee of all Intellectual Property Rights in our Site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may download the materials on this Site to a single personal computer and print a hard copy of the materials on this Site in order to help You decide whether to proceed further with Your enquiry, providing You do not delete, change or modify in any way any copyright notices on the materials You download from this Site.

Our status (and that of any identified contributors) as the authors of material on our Site must always be acknowledged.

Except for this limited licence, You may not copy, reproduce, republish, upload, post, transmit or distribute any material on this Site in any way. You must not modify the paper or digital copies of any materials You have printed off or downloaded in any way and You must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Doing so would constitute an infringement of our and/or third party copyright and other Intellectual Property Rights. We specifically retain all copyright and other Intellectual Property Rights in all such material.

You must not use any part of the materials on our Site for commercial purposes without obtaining a licence to do so from Us or our licensor.

If You print off, copy or download any part of our Site in breach of these Terms of Use, Your right to use our Site will cease immediately and You must, at our option, return or destroy any copies of the materials You have made.


We may choose to provide links to sites owned by us and associated companies from time to time and may also choose to provide links to sites that are owned by third parties that are not connected with us. All links are provided for Your convenience only. Access to sites that are owned by third parties is at Your own risk and We shall have no responsibility or liability for these third party sites, or for any loss or damage that may arise from Your use of them.


By registering You warrant and represent that the information provided by You is true and accurate in all respects. Any changes to the information provided must be notified to Us as soon as reasonably practicable. Registration is for a single user only and is restricted to use by the person submitting the registration only. Following registration You will be responsible for all losses howsoever sustained by Us arising from the use of Your registration password. If therefore You believe there has been a breach of Your security You must immediately notify Us.

Information About You and Your Visits To Our Site

We process information about You in accordance with our Privacy Policy. By using our Site, You consent to such processing and You warrant that all data provided by You is accurate.

Advertising and Sponsorship

The supplier of any advertising promotion or sponsorship that appears on this Website must ensure that it complies with all relevant laws. We shall not be responsible for any error or inaccuracy in the content thereof.

Changes to these Terms and Conditions and Alterations Generally

We may amend this Website, our Terms of Use and our services at any time with or without notice to you. Please revisit this section of the Website on a regular basis to review any such alterations.

Limitation of Liability

The material displayed on our Site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to Us hereby expressly exclude:

  • all conditions, warranties and other terms which might otherwise be implied by statute, by common law or the law of equity;
  • any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Site or in connection with the use, inability to use, or results of the use of our Site, any websites linked to it and any materials posted on it, including, without limitation, any liability for:
    • loss of income or revenue;
    • loss of business;
    • loss of profits or contracts;
    • loss of anticipated savings;
    • loss of data;
    • loss of goodwill;
    • wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

In particular, We do not make any recommendation or in any way provide any warranty or advice as to the suitability of the accommodation included in this Site in the provision of such information in a display or downloadable format herein.

Uploading Material to our Site

Whenever You make use of a feature that allows You to upload material to our Site, or to make contact with other users of our Site, You must comply with the content standard set out in our Acceptable Use Policy. You warrant that any such contribution does comply with those standards and You indemnify Us for any breach of that warranty. Any material You upload to our Site will be considered non-confidential and non-proprietary and We have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose Your identity to any third party who is claiming that any material posted or uploaded by You to our Site constitutes a violation of their Intellectual Property Rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by You or any other user of our Site.

We have the right to remove any material or posting You make on our Site if, in our opinion, such material does not comply with the content standard set out in our Acceptable Use Policy.

Viruses, Hacking and Other Offences

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial of service attack or a distributed denial of service attack.

By breaching this provision, You would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and We will co-operate with those authorities by disclosing Your identity to them. In the event of such a breach, Your right to use our Site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial of service attack, viruses or other technologically harmful material that may infect Your computer equipment, computer programmes, data or other proprietary material due to Your use of our Site or to Your downloading of any material posted on it, or on any website linked to it.

Linking to Our Site

Our Site must not be framed on any other Site, nor may You create a link to any part of our Site without our express consent in writing.

Jurisdiction and Applicable Law

The English Courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our Site although We retain the right to bring proceedings against You for breach of these Terms of Use in Your country of residence or any other relevant country.

These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.


We may revise these Terms of Use at any time by amending this Page. You are expected to check this Page from time to time to take notice of any changes made, as they are binding on you. Some of the provisions contained in these Terms of Use may also be superseded by provisions or notices published elsewhere on our Site.

Complaints and Comments

If You have any comments or complaints about our Website, please contact Us as shown above.


Save for additional terms relating to the providers of flexible workspace, these Terms of Use and Privacy Policy contain the full and complete understanding between Us and you. No advice or information, whether oral or written, obtained by You through or from the Website or from any conversations with our staff will operate to vary these Terms and Conditions. These Terms of Use shall endure for the benefit of our successors and assigns.